Cloud Academy Outage
Minor incident
Marketplace instances
Kaspersky
Support Portal
Finland
France
USA
Brazil
Germany
Switzerland
JIRA Support Portal
ALSO Cloud Academy
Provisioning
Microsoft Partner Center API's
Adobe VIP Marketplace API's
LastPass API's
2026-08-12 16:08 CEST
· 21 hours, 41 minutes
Updates
Update
August 17, 2026 · 10:34 CEST
Hello,
thank you for your patience, we have now resolved the issue. We apologize for the inconvenience this caused.
Resolved
August 13, 2026 · 13:49 CEST
ACMP Cloud Academy incident was caused by global outage of Helpjuice services and have since been resolved.
Investigating
August 12, 2026 · 16:08 CEST
Hello,
Our cloud academy is currently down; you may not be able to login or use the platform right now.
Our engineers are working hard to fix this, we are sorry for the inconvenience this has caused you.
As soon as the platform is back online, we will inform you.
You can also check our status page for updates.
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